BETTER CONNECTION WITH, AND RESPOND TO YOUR COMMUNITY

Handle all your submission processes in one system that also integrates with your corporate document management system.

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SYSTEMS INTEGRATION

Consult24 integrates with systems used by local government, including ERDMS, Board and CRM systems documents and access customer details.

In a Meeting

MULTIPLE TYPES & SIZES BUILT FOR SCALE

The solution has been designed to handle various consultation types, multiple users, and large submitter numbers.

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NOTIFIED APPLICATIONS

Our solution can incorporate both the local government area, regional government area (including further submissions), notified consents, notified development applications and survey submission processes.

Staff Set up

•    All submission processes in one system

•    Manage engagement process lifecycle
•    Set up staff with various roles per process
•    Create questions and answers
•    Create hot topics
•    Customise online form questions
•    Set up and manage hearing processes
•    Automatic online submissions
•    Capture ‘paper’ submissions
•    Manage staff response
•    Letters with submitters
•    Reporting module
•    Template management for all online components to allow staff to manage branding 

Storytelling

•    Interactive questionnaires that show maps and video to communicate your message

•    Place questions at any location on your existing website

•    Browse submission documents
•    Make submissions online for a range of questions types
•    Make Planning document submission within the planning sections
•    Make submission including upload documents
•    Create a profile to manage past and current submissions
•    Search past submissions

DESIGN

•    Create your own forms

manage branding

•    Question and answer wizard

•    Capture consultation document detail
•    Capture submissions, comments and feedback
•    Record responses and recommendations
•    Hearing scheduler
•    Agenda documents
•    Data analysis
•    Record council decisions
•    Notify submitters by letter
•    Notify submitters by email
•    Various consultative types
•    Online submissions styled to comply
•    Designed for multiple users
•    Built for large submitter numbers
•    Integration into document management system
•    Bulk responses
•    Response Letters Management
•    Flexible reporting
•    Geo-code submissions to map

 

Consulting

Transparent Community Engagement

•    Supercharge your consultation
•    LGA and RMA compliant
•    Easily set up and manage submissions or consultation processes and customer surveys
•    Online Submission interface that fits with your branding
•    Everything you need in one package

•    Easily notify community of a new engagement.
•    Ready to go in 1 day!